1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Tell me the parking fee!

    Niigata Toei Hotel owns one of the best flat parking lots in the city.
    It can accommodate up to 80 units.

    = Parking fee =
    "Guests using loContinue reading
  • Is there a parking lot?

    In the previous Niigata Station there is leading a wide plane parking, you can park 80 cars.
    800 yen per night for accommodation, for restaContinue reading
  • Is there a parking lot?

    There are about 80 parking spaces.
    Those using banquets will be free for 3 hours.

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Continue reading
  • Where is Niigata City?

    A city in the Northeastern Niigata Prefecture (Kaetsu Region)
    Japan Sea side of Honshu is the only government-designated city Japan Sea sideContinue reading
  • How to get to Niigata Toei Hotel?

    【5 minutes on foot from JR Niigata Station】
    Straight from JR Niigata Station Bandai Exit the Higashi Odori Avenue to Bandai Bridge directionContinue reading
  • Is there a place to change diapers?

    There is a diaper change stand in the 3rd floor ladies restroom.
    Regarding nursing room, there is no dedicated private room,
    We will prepareContinue reading
  • Can you use the restaurant with children?

    Children are welcome at our hotel.
    Baby chairs and tableware for children are also available.

    - - - - - - - - - - - - - - - - - - - - - -Continue reading
  • Is there no pet hotel nearby?

    It is within 10 minutes by car.
    Please ask the front desk staff.

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Continue reading
  • Can pets stay in your room?

    Please do not bring pets into the facility.
    (Please see guide dogs, please request in advance)

    - - - - - - - - - - - - - - - - - - - - - - Continue reading
  • Where is the front desk?

    The hotel's front desk is on the 3rd floor.
    Please use the elevator in front of the entrance.

    - - - - - - - - - - - - - - - - - - - - - - -Continue reading
  • I'd like to get a post.

    Inside the facility, there is a post in the lobby on the first floor.
    It is a pickup three times a day, 13: 30, 16: 30, 18: 30.

    - - - - - -Continue reading
  • Is there a place to eat?

    In a restaurant that can be used in various scenes,
    You can enjoy the menu of polished chefs.

    ● 9th Floor Restaurant Restini(sum·Ocean·DuriContinue reading
  • Is there a smoking place?

    There is a private room smoking place on the third floor.

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Continue reading
  • Is there a ballroom?

    Two large banquet rooms(Splittable)Between the first floor Hakucho no Ma, Toki-no-ma second floor Toki-no-ma,
    There are four small ballroomContinue reading
  • Is there a wheelchair?

    We are preparing in the facility.
    The hotel staff will be able to guide you to the banquet hall, restaurants and guest rooms.

    - - - - - - -Continue reading
  • Is there an AED?

    The hotel has an AED (automatic external defibrillator) installed,
    The hotel staff is actively participating in AED and workshops on cardiopContinue reading
  • Is there a non-smoking room?

    Non-smoking room requests are accepted upon reservation.
    If you wish, please write "Non smoking room hope" in the remarks column.

    Non-smokiContinue reading
  • 【all rooms】 Compatible with terrestrial digital TV broadcasting!

    All rooms have Sharp LCD TV Aquos.
    NHK, NHK Educational TV, TV Asahi, TBS, Fuji TV,
    You can watch Nippon Television, BS satellite broadcasContinue reading
  • What TV channels can be seen in the room?

    NHK, NHK Educational TV, TV Asahi, TBS, Fuji TV,
    You can watch Nippon Television, BS satellite broadcasting, and pay video

    - - - - - - - Continue reading
  • Do you handle courier?

    Takkyubin is available at the front desk.
    We are also preparing cardboards for packing as well as various types of transcripts.

    - - - - - -Continue reading
  • Can I massage?

    If you wish to have a massage please apply to the front desk.
    As it is a perfect reservation system,
    Reservations made in advance do not havContinue reading
  • Can I use a credit card?

    The following credit cards are available.

    Visa, JCB, American Express, UC, DC, NICOS,
    UFJ Card, Mastercard

    - - - - - - - - - - - - - - - Continue reading
  • The following credit cards are available.

    The following credit cards are available.

    Visa, JCB, American Express, UC, DC, NICOS,
    UFJ Card, Mastercard

    - - - - - - - - - - - - - - - Continue reading
  • Guest room Washlet is toilet?

    All rooms are bidet.
    All the toilets in the rooms are Western-style.

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Continue reading
  • What is the extra charge for your room?

    It is 1,080 yen (tax included) every hour for each room.
    It is the same charge for using rooms before check-in.
    Please use the front desk whContinue reading
  • Can I leave my luggage before or after check-in?

    We keep baggage between 8:00 and 16:00.
    Even after check-in, we will keep your deposit if it is within the above time.

    - - - - - - - - - - Continue reading
  • What are the check-in and check-out times?

    Check in is from 3 PM and check out is at 11 AM.
    Depending on the content of the plan, there may be times when the staying time is extended.Continue reading
  • Can I lend a mobile charger?

    "The battery of the mobile phone has run out! "I forgot my charger! "

    Please inform the front desk at such time.
    Chargers such as FOMA, au,Continue reading
  • Are there drinks in the rooms?

    The refrigerator in the room is an empty refrigerator.
    You can bring your favorite drink, but in the restaurant and banquet hall
    I can not bContinue reading
  • Can I use the Internet in my room?

    Niigata Toei Hotel has set up a wireless LAN access point in this facility,
    You can use broadband line for free.
    Wireless LAN password is seContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

025-244-7101