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Tell me the restaurant's opening hours!
In a restaurant that can be used in various scenes,
You can enjoy the menu of polished chefs.
●9th Floor Restaurant Restini
Breakfast/7: 00…Continue readingTell me about toiletries!
Bath towels, face towels, nightwear
Conditioner, shampoo, hand soap, body soap
Toothbrushes and hair dryers are provided.
We have razors, co…Continue readingIs there a parking lot?
There are about 70 parking spaces.
Free for banquets for 5 hours.
Guests are 800 yen per night (passenger car).
Please process the issued pa…Continue readingWhere is Niigata City?
A city in the Northeastern Niigata Prefecture (Kaetsu Region)
Japan Sea side of Honshu is the only government-designated city Japan Sea side…Continue readingHow to get to the Niigata Toei Hotel?
【5 minutes on foot from JR Niigata Station】
Straight from JR Niigata Station Bandai Exit the Higashi Odori Avenue to Bandai Bridge direction…Continue readingIs there a place to change diapers?
There is a diaper change stand in the 3rd floor ladies restroom.
Regarding nursing room, there is no dedicated private room,
We will prepare…Continue readingCan you use the restaurant with children?
Children are welcome at our hotel.
Baby chairs and tableware for children are also available.
- - - - - - - - - - - - - - - - - - - - - -…Continue readingCan pets stay in your room?
Please do not bring pets into the facility.
(Please see guide dogs, please request in advance)
- - - - - - - - - - - - - - - - - - - - - - …Continue readingWhere is the front desk?
The front desk is on the 3rd floor.
Please use the elevator in front of the entrance.
- - - - - - - - - - - - - - - - - - - - - - - - - - -…Continue readingI'd like to get a post.
There is a mailbox in the lobby on the 1st floor.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ····…Continue readingIs there a smoking place?
There is a private room smoking place on the third floor.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -…Continue readingIs there a ballroom?
Two large banquet rooms(Splittable)Between the first floor Hakucho no Ma, Toki-no-ma second floor Toki-no-ma,
There are four small ballroom…Continue readingIs there a wheelchair?
It is available in the lobby on the 1st floor.
The hotel staff will be able to guide you to the banquet hall, restaurants and guest rooms.
…Continue readingIs there an AED?
The hotel has an AED (automatic external defibrillator) installed,
The hotel staff is actively participating in AED and workshops on cardiop…Continue readingWhat TV channels can be seen in the room?
NHK, NHK Educational TV, TV Asahi, TBS, Fuji TV,
Nippon Television and BS satellite broadcasting.
- - - - - - - - - - - - - - - - - - - - …Continue readingDo you handle courier?
Takkyubin is available at the front desk.(Kuroneko Yamato Takkyubin)
We are also preparing cardboards for packing as well as various types o…Continue readingCan you send me a brochure?
We will send you a pamphlet by mail.
Please do not hesitate to tell us.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -…Continue readingVarious credit cards and cashless payments are also possible.
The following credit card and cashless payments are available.
Visa, JCB, American Express, UC, DC, NICOS,
UFJ Card, Mastercard, etc.
PAY…Continue readingGuest room Washlet is toilet?
All rooms are bidet.
All the toilets in the rooms are Western-style.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - …Continue readingWhat is the extra charge for your room?
It is 1,100 yen (tax included) per person per hour.
It is the same charge for using rooms before check-in.
Please use the front desk when us…Continue readingCan I leave my luggage before or after check-in?
We will keep your luggage before and after check-in.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ··…Continue readingWhat are the check-in and check-out times?
Check in is from 3 PM and check out is at 11 AM.
Depending on the content of the plan, there may be times when the staying time is extended.…Continue readingCan I lend a mobile charger?
"The battery of the mobile phone has run out! "I forgot my charger! "
Please inform the front desk at such time.
※ Since the number of cha…Continue readingAre there drinks in the rooms?
The refrigerator in the room is an empty refrigerator.
You can bring your favorite drink, but in the restaurant and banquet hall
I can not b…Continue readingCan I use the Internet in my room?
Niigata Toei Hotel, we have installed a wireless LAN access point in this facility,
You can use broadband line for free.
Wireless LAN passwo…Continue readingDo you rent an umbrella in the rainy season?
We rent umbrellas at the 3rd floor front desk.
※Quantity is limited.
Please do not hesitate to contact your nearest staff.
- - - - - - - -…Continue readingWhat is the parking fee for using the restaurant?
Lunch time is 2 hours and dinner time is 3 hours free.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - …Continue readingDoes the restaurant need a reservation?
Although it is not a reservation system, because it is crowded at the weekends,
We recommend you to make a reservation in advance.
● 9th Fl…Continue readingWhat is "Steakhouse Azuma"?
One of the best in the city, Popular steakhouse.
A skilled chef is a 4 cm thick iron plate,
I will bake a steak in front of the customer.
●…Continue readingDoes "Steakhouse Azuma" need reservations?
Although it is not a reservation system,
For weekends and so forth, we recommend reservation before jamming.
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Please feel free to contact us if you have any questions.
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025-244-7101(representative)